1. Information Collected

When you use the BulutDisk service, we may collect the following types of information:

• Personal Identification Information: Your name, surname, email address, phone number. (in encrypted form)
• Account Information: Your email address, password (in encrypted form)
• Payment Information (For Paid Services): Credit card information, billing address (payment transactions are securely processed through third-party payment processors and BulutDisk does not store this information).
• Usage Information: Information about how you access and use our service (e.g., login dates, IP addresses, device information, files viewed, files shared).
• Cookies and Similar Technologies: We may collect information through cookies and similar technologies when you use our website and applications. This information is used to improve our service and provide you with a personalized experience.

2. Use of Information

We may use the information we collect for the following purposes:

• Service Delivery: To provide, manage, and improve the BulutDisk service.
• Account Management: To create, manage, and support your account.
• Communication: To send you important information, updates, and announcements related to the service.
• Security: To ensure the security of our service and prevent misuse.
• Legal Compliance: To fulfill our legal obligations.

2.1 SMS Verification and Security

We use SMS messages solely for account verification and security purposes, including two-factor authentication (2FA). When users register or log in, they may receive a one-time verification code via SMS to confirm their identity.

No marketing or promotional SMS messages are sent. Mobile phone numbers are used only for authentication and account security purposes.

We do not share mobile information with third parties or affiliates for marketing or promotional purposes. All SMS communications are strictly transactional.

3. Information Sharing

We do not share your personal information with third parties except in the following cases:

• Payment Service Providers: With third-party service providers that help provide our service (e.g., VISA, Mastercard, or mobile payment providers). These providers may only use your information to provide the specified services and are obligated to keep your information confidential.
• Legal Obligations: In case of a legal obligation (e.g., court order or legal investigation).
• Protection of Our Rights: To protect our rights, property, or security.
• Consent: With your explicit consent. (When you experience a problem with a file and open a support request, with your consent, you grant access only to the relevant file)

4. Data Security

We take appropriate technical and organizational measures to protect your personal data. These include data encryption, secure servers, and access controls. However, please note that when you share any file, it becomes accessible to everyone.

5. Data Retention

We retain your personal data for as long as necessary for the purposes stated in this Privacy Policy. We may need to retain data for longer if required by a legal obligation or to resolve a dispute.

6. Your Rights

Pursuant to KVKK and other applicable legal regulations, you have certain rights regarding your personal data. These rights may include:

• Right to Information: To learn whether your personal data is being processed.
• Right to Correction: To request correction of your personal data if it is incorrect or incomplete.
• Right to Erasure: To request that your personal data be deleted under certain conditions.
• Right to Restrict Processing: To request that the processing of your personal data be restricted under certain conditions.
• Right to Data Portability: To receive your personal data in a structured, commonly used, and machine-readable format and to transfer it to another data controller.
• Right to Object: To object to the processing of your personal data.

To exercise these rights, please contact us at destek@bulutdisk.net.

7. Children's Privacy

The BulutDisk service is not designed for children under the age of 13. We do not knowingly collect personal information from children under 13.

8. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites.

9. Changes

We may update this Privacy Policy from time to time. Updates will be published on our website.

10. Contact

If you have any questions about this Privacy Policy, please contact us at destek@bulutdisk.net